Because we care and cater to your needs

We work tirelessly to provide the very best personally-centered care and support to all of our clients. We aim to enable you to live satisfying; independent lives while maintaining your values and identity.

We believe that everyone in our care has the fundamental right to:

• Choose the support they want
• Be regarded as an individual and given our special attention
• Be cared for by people like themselves, who are capable of understanding their needs and competent to meet those needs
• Be treated equally, and no less favourably than others
• Receive respect and understanding regarding their sexual, cultural, religious and spiritual beliefs
• Receive prompt attention in relation to all of their healthcare needs
• Be safe, feel loved and always know that someone cares
• Be informed about all important decisions that affect them, and to have a say
• Be afforded personal privacy and security for their belongings
• Have the opportunity to think independently, and make their own choices
• Complain about anything they feel is unfair or unjust, and to have that complaint listened and responded to